Privacy Policy

Last Updated: August 24, 2025

Welcome to Keduchat ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@keduchat.com.

This Privacy Policy governs the privacy policies and practices of our application, Keduchat.com. Please read this Privacy Policy carefully. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us.

The personal information that we collect includes the following:

  • Personal Identification Information: Name, email address, phone number.
  • Profile Information: Profile picture/avatar, bio, skills, location, portfolio links.
  • Business Information: Business name, logo, product/service catalogs, prices.
  • Transaction Information: Details about payments, withdrawals, and escrow transactions. We process payments through our third-party payment partners (e.g., Flutterwave) and do not store your card details.
  • Communication Data: Messages, files, and content you share in one-on-one or group chats.
  • Gig & Marketplace Data: Information you provide when posting a gig, applying for a gig, or listing a product, including descriptions and images.
  • Reviews and Ratings: Feedback you provide about other users.

2. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below:

  • To facilitate account creation and logon process.
  • To provide our services: To operate and maintain your account, and to provide you with the core features of the Keduchat platform.
  • To manage transactions and escrow: To process payments, manage withdrawals, and hold funds in escrow securely.
  • To enable user-to-user communications: To allow you to chat and interact with other users.
  • To send you administrative information: To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services: To keep our platform safe and secure (for example, for fraud monitoring and prevention).
  • To respond to user inquiries/offer support to users.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Public Profile: Information in your public profile (name, avatar, skills, reviews) will be visible to other users of the platform.
  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (Flutterwave), data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Changes to This Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by a "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

6. Contact Us

If you have questions or comments about this notice, you may email us at info@keduchat.com or contact us by phone at +2348051995459.